Covid Protocols

Due to the COVID-19 pandemic, we have put protocols in place to ensure the safety of ourselves and our clients while following the guidelines implemented by Ottawa Public Health. Before every appointment, a COVID-19 screening form will be sent to you via email. Completion of a screening tool is mandatory prior to your scheduled appointment time. Once arriving at your appointment, hand sanitizer will be provided, there will be an in-person screening at the door, and your temperature will be taken. If for any reason you fail the screening, you will be asked to reschedule your appointment 14 days after the last symptom/exposure OR once a negative COVID-19 test is presented at least 7 days after initial symptoms/exposure.

During the treatment, it is expected that you keep your mask over your nose and mouth at all times. After completion of each treatment, the room will be cleaned and disinfected before the next client is allowed in. Please try to arrive no earlier than five minutes before your appointment to avoid potential overcrowding in the waiting area.